hololive CITY’24 Acrylic Window Charm 03 Hololive City Gacha Gacha Gawr Gura It will be removed from the capsule, wrapped in cushioning material, and shipped with the leaflet. Although I have checked from the outside, since it is a gachapon product, there may be initial scratches or uneven coloring. For initial defects in new, unopened products, please contact the manufacturer.