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When to fill in the referral number during the registration?
Why can't I receive the phone verification code?
What if it shows my phone number is already being used during the registration?
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Overseas Shopping
Which shopping sites can accept Buyandship's overseas shipping service?
Is there any "Daigou (surrogate shopping)" service?
Is there any parcel restriction in terms of size and weight?
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Parcel Declaration
When to declare my parcel?
How to declare my parcel via Buyandship?
How to declare my parcel If there is no tracking number?
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Shipping Service
How to track the shipping status of the parcel?
Does the overseas warehouse receive parcels during the weekends and local public holidays?
Does the warehouse refuse to ship a parcel?
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Reward Programs
What can Buyandship credits do?
How to get the credits?
How to earn Buyandship credits through “Credit For Every Pound You Declare” Program?
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Others
Is there any special prohibited item for shipping?
Can I ship goods that require to store in a particular temperature?
What if there are prohibited items in my shipment?
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