Delivery Fee Based on Actual Weight (Hong Kong Dollar, HK$)
Buyandship Redemption Center
Every lb.
$22
The parcel will be stored at our redemption center for up to 7 days free of charge
eLink/ 3rd Redemption Center/ Alfred Smart Locker
Every lb.
$24
The parcel will be stored at eLink for up to 7 days and at lockers & 3rd party pick-up points for up to 3 days free of charge
Commercial Area Delivery*
Every lb.
$26
*For residential and remote areas, an additional HK$24 will be charged. Delivery service doesn’t cover islands district
Delivery Fee Based on Actual Weight (Hong Kong Dollar, HK$)
Buyandship Redemption Center
Every lb.
$12
The parcel will be stored at our redemption center for up to 7 days free of charge
eLink Redemption Center/ Alfred Smart Locker
Every lb.
$18
The parcel will be stored at eLink for up to 7 days and at lockers for up to 3 days
3rd Party Redemption Center
Every lb.
$24
The parcel will be stored at 3rd party redemption center up to 3 days free of charge
Commercial Area Delivery*
Every lb.
$24
*For residential and remote areas, an additional HK$24 will be charged. Delivery service doesn’t cover islands district
Delivery Fee Based on Actual Weight (Hong Kong Dollar, HK$)
Buyandship Redemption Center
First 2 lb.
Additional lb.
$20
$5
The parcel will be stored at our redemption center for up to 7 days free of charge
eLink Redemption Center / Alfred Smart Locker
First 2 lb.
Additional lb.
$28
$6
The parcel will be stored free of charge at eLink for up to 7 days and at Locker for up to 3 days
3rd Party Redemption Center
First 2 lb.
Additional lb.
$35
$8
The parcel will be stored at 3rd party redemption center for up to 3 days free of charge
Commercial Area Delivery*
First 2 lb.
Additional lb.
$35
$8
*For residential and remote areas, an additional HK$15 will be charged. Delivery service doesn’t cover islands district
Delivery Fee Calculator
Get an estimated delivery fee by entering the actual weight of the parcel in the Delivery Fee Calculator below.
# The rate is for reference only. The actual fee will be calculated during the creation of your order and adjusted according to the measurements of your parcel(s) in Hong Kong.
Perks & Pricing
Consolidating Multiple Packages in One Parcel
Packages can be stored at our Hong Kong warehouse for 14 days, allowing customers to purchase products from multiple global online stores and have them conveniently delivered in one parcel (except for Chinese and Taiwan shipments).
Delivery Fee based on the Actual Weight
Parcel delivery fee will be calculated based on the actual weight and not the size of the parcel.
Reward Points Scheme
Customers can earn rebate points through different types of reward promotions or purchase reward points with discount rates to pay off the delivery fee.
Single Shipment vs Bulk Shipment
We provide 2 shipment methods for our customers, for example if you have purchased 3 products (each with 1.3 lb actual weight) from several overseas online retailers and have them delivered seperately you can find the delivery fee calculation below.
SAVE TIME
Single Shipment
Delivery fee is based on the total chargeable weight on the arrival of the parcel/s in Hong Kong.
1.3lb
+
1.3lb
=
2.6lb
Shipment 1 chargeable weight over 0.1 pound will be rounded to the next whole pound. The final chargeable weight is 3 lb.
1.3lb
=
1.3lb
Shipment 2 final chargeable weight is 2 lb.
SAVE $$
Bulk Shipment
Packages can be stored in our Hong Kong warehouse for 14 days for consolidation at your own will. Delivery Fee will be calculated based on the overall chargeable weight of the bulk.
1.3lb
+
1.3lb
+
1.3lb
=
3.9lb
Chargeable weight over 0.1 pound will be rounded to the next whole pound. The final chargeable weight is 4 lb.
Redemption Centers are located in Kwai Fong and Lai Chi Kok.
You will receive an email notification when the parcel is delivered and ready for collection.
“Single Shipment” parcels will be directly delivered to your selected redemption center in 1-2 working days upon arrival to our Hong Kong Warehouse.
“Bulk Shipment” parcels will be delivered to your selected redemption center in 1-2 working days once we’ve combined your parcels.
Parcels will be stored at the center for up to 7 days free of charge. Buyandship will charge an additional HK$10/day storage fee from the 8th day onwards (maximum 30 days). After 30 days, parcels will be abandoned.
You cannot change or return to another redemption center once the parcel has been delivered to your selected redemption center.
You can pay only by cash and we do not accept $1,000.
eLink Redemption Centers are located in Mong Kok, Kwun Tong, Wan Chai, Tsuen Wan and Cheung Sha Wan.
You will receive an email notification when the parcel is delivered and ready for collection.
“Single Shipment” parcels will be directly delivered to your selected redemption center in 1-2 working days upon arrival to our Hong Kong Warehouse.
“Bulk Shipment” parcels will be delivered to your selected redemption center in 1-2 working days once we’ve combined your parcels.
Parcels will be stored at the center for up to 7 days free of charge. Buyandship will charge an additional HK$10/day storage fee from the 8th day onwards (maximum 30 days). After 30 days, parcels will be abandoned.
You cannot change or return to another redemption center once the parcel has been delivered to your selected redemption center.
In the residential and remote areas, the delivery fee for each order can be paid by cash (we can’t hand out change), TNG or Octopus.
61 pick-up locations in Hong Kong, Kowloon and the New Territories
Locker is only available for bulk shipping after the parcels have arrived in Hong Kong.
Your parcel will be delivered to your selected locker in 2-3 working days.
You will receive a SMS & Email notification when the parcel has been delivered or is ready for collection.
Parcels will be stored at the locker for up to 3 days free of charge. After 3 days, the parcel will be returned to our Kwai Fong redemption center. The Customer will need to collect the parcel from there within 7 days. No rearrangements for a parcel collection can be made.
The size of the locker is 38cm X 17cm X 47cm (W X H X D). Any delivery order exceeding the size limit of the locker will be canceled, please consider the expected dimensions of the parcel carefully.
Credit card payment only. (No extra handling fee for this pickup method)
Terms Applied to All 3rd Party Redemption Centers
You will receive an SMS notification when the parcel is delivered and ready for collection.
3rd Party Redemption center is only available for bulk shipping after the parcel arrived in Hong Kong.
Your parcel will be delivered to your selected 3rd Party Redemption Center in 2-4 working days.
You cannot change or return to another redemption center once the parcel has been delivered to your selected redemption center.
Parcels will be stored at the locker for up to 3 days free of charge. After 3 days, the parcel will be returned to our Kwai Fong redemption center. The Customer will need to collect the parcel from our Kwai Fong redemtion center within 7 days. No rearrangements for a parcel collection can be made.
We only accept credit card payments. (No Payment processing fee for this pickup method)
Terms Applied to Circle K / Quality Laundry
There is a limited stock space for Circle K and Quality Laundry, thus we will have to wait for the first batch of delivery to be picked up before we send out the next delivery. Each delivery cycle will take around 1-3 days. Please select other pick-up locations if you’re expecting an urgent delivery.
The maximum weight for these redemption centers is 5 kg. (Under 12 pounds)
The maximum size for these redemption centers is 30cm X 30cm X 50cm (W X H X D). Any delivery order exceeding the size limit of the locker will be canceled, please consider the expected dimensions of the parcel carefully.
Local delivery will be arranged 2 days via SMS after the arrival of the parcel.
If you need an additional delivery service for Hong Kong, please add a new address in our Member Center for our verification.
Industrial / Commercial District: Only for Commercial / Industrial Buildings within the Industrial and Commercial District.
Residential Area: Includes all non-Industrial/ Commercial District, Hospital, School and Business Shop.
Remote Areas: Tung Chung District or Airport.
Service is not available in: Restricted Area in Sha Tau Kok, Ta Kwu Ling, Man Kam To, Mai Po, Restricted Area of Lok Ma Chau, Lo Wu, all the Outlying Islands, Lantau. (Besides Tung Chung and Airport)
For residential and remote areas, an additional fee will be charged.
Reminder
Weight & Other Charges
Shipment with actual weight less than 1lb will be rounded up as 1lb
Chargeable weight over 0.1 pound will be rounded to the next whole pound
The lowest chargeable weight for every parcel is 0.3 lb
Returning parcel (Only for prohibited articles that cannot be delivered to Hong Kong): HK$50 will be charged for every Tracking Number. Additional charges may apply for local delivery
United State & United Kingdom Warehouse
Either side cannot exceed 150CM (US) / 140CM (UK) and the sum of all 3 dimensions cannot exceed 250CM
No special restrictions on weight
If the parcel exceeds any of the above limitations, additional charges may be required. The parcel may also be rejected by the overseas warehouse or the delivery fee may be calculated by Volumetric Weight.
Japan, Korea, China & Taiwan Warehouse
Every single shipment (Per Tracking number) of China Warehouse must not exceed 55 pounds
No special restrictions on weight (each tracking number for warehouse in China should not exceed 55 pounds)
Either side cannot exceed 100CM (shipments from Taiwan should not exceed 80 cm) and the sum of all 3 sides cannot exceed 200CM
Volumetric Weight can not exceed 5 times of the actual weight
Calculation for Volumetric Weight: [Length (CM) x Width (CM) x Height (CM)] ÷ 6,000 x 2.2046
