PERKS & PRICING
Consolidating Multiple Packages in One Parcel
Packages can be stored at our Hong Kong warehouse for 14 days, allowing customers to purchase products from multiple global online stores and have them conveniently delivered in one parcel (except for the Chinese and Hong Kong shipments).
Delivery Fee based on the Actual Weight for all Countries
Parcel delivery fee will be calculated based on the actual weight and not the size of the parcel.
Reward Points Scheme
Customers can earn rebate points from different types of reward points promotions or purchase reward points with discount rates to pay off the delivery fee.
PRICING SCHEME (5 TIMES CHECK-OUT FOR ALL WAREHOUSE EACH WEEK)
US, UK, Japan, Korea
China
Taiwan| DELIVERY FEE BASED ON ACTUAL WEIGHT (Hong Kong Dollar, HK$) | Buyandship Redemption Center | Alfred Smart Locker | eLink / 3rd Party Redemption Centre | Commercial District Delivery | Residential or Remote Area Delivery |
|---|---|---|---|---|---|
First 1 Pound |
$22 | $24 | $24 | $26 | $50 |
Per Pound After First Pound |
$22 | $24 | $24 | $26 | $26 |
| DELIVERY FEE BASED ON ACTUAL WEIGHT (Hong Kong Dollar, HK$) | Buyandship Redemption Center | eLink Redemption Center / Alfred Smart Locker | 3rd Party Redemption Centre | Commercial District Delivery | Residential or Remote Area Delivery |
|---|---|---|---|---|---|
First 2 Pounds |
$20 | $28 | $35 | $35 | $50 |
Per Pound After First 2 Pound |
$5 | $6 | $8 | $8 | $8 |
| DELIVERY FEE BASED ON ACTUAL WEIGHT (Hong Kong Dollar, HK$) | Redemption Center / Locker | 3rd Party Redemption Centre / 7-Eleven | Commercial District Delivery | Residential or Remote Area Delivery |
|---|---|---|---|---|
First 2 Pounds |
$18 | $26 | $26 | $42 |
Per Pound After First 2 Pound |
$3 | $6 | $6 | $6 |
| DELIVERY FEE BASED ON ACTUAL WEIGHT (Hong Kong Dollar, HK$) | Buyandship Redemption Center | eLink Redemption Center / Alfred Smart Locker | 3rd Party Redemption Centre | Commercial District Delivery | Residential or Remote Area Delivery |
|---|---|---|---|---|---|
First 1 Pound |
$12 | $18 | $24 | $24 | $48 |
Per Pound After First Pound |
$12 | $18 | $24 | $24 | $24 |
SERVICE DETAILS
US / UK / Japan / Korea / Taiwan / China Forwarding Service
- Delivery Fee based on Actual Weight
- Shipment with actual weight less than 1lb will be rounded up as 1lb
- Overseas warehouses (except UK and Taiwan) send out shipments 5 times a week
- Bulk Shipping is only available for US, UK, JP, KR shipments; unfortunately, China and Taiwan deliveries are not eligible for this service
- Click Here for Shipment “Check-Out’ times and Hong Kong Arrival times
- Parcel Restrictions are available under each overseas warehouse address. Please check for parcel restrictions for each overseas warehouse before shopping online
Hong Kong Local Delivery
- Local delivery will be arranged 2 days via SMS after the arrival of the parcel
- Remote Area includes: Tung Chung, Hong Kong Airport, Hospitals, Schools and Businesses within Residential District.
- Service is currently not available on the outlying islands
Third Party Redemption Centers
- SMS will be sent out once the parcel is available for pick-up
- The parcel will be stored in our redemption center for free for 3 days
- Please click here for details of our redemption centers
Redemption Centers or Smart Lockers
- Redemption Centers are located in Kwai Fong, Lai Chi Kok, Kwun Tong, Tsuen Wan, Mongkok, Wan Chai and Cheung Sha Wan
- Please click here for location details of redemption centers/ smart lockers, Opening Hours, and the Terms and Conditions of Use.
- Email (for redemption centers) or SMS (for smart lockers) will be sent out once the parcel is available for pick-up
- The parcel will be stored at our redemption center for up to 7 days free of charge, an additional HK$10 storage fee per parcel will be charged after 7 days.
- Parcels will be stored at our lockers for up to 3 days, free of charge. It will be returned to our Kwai Fong redemption center after 3 days. There will be no pick-up rearrangements for overdue parcel.
Single Shipment vs Bulk Shipment
We provide 2 shipment methods for our customers, for example if you have purchased 6 products (each with 1.3 lb actual weight) from several overseas online retailers and have them delivered in 2 parcels. Below is the delivery fee calculation:
Parcel 1: 1.3 lb + 1.3 lb = 2.6 lb
Chargeable weight over 0.1 pound will be rounded to the next whole pound. The final chargeable weight is 3 lb.
Parcel 2: 1.3 lb + 1.3 lb + 1.3 lb + 1.3 lb = 5.2 lb
Chargeable weight over 0.1 pound will be rounded to the next whole pound. The final chargeable weight is 6 lb.
1.3 lb + 1.3 lb + 1.3 lb + 1.3 lb + 1.3 lb + 1.3 lb = 7.8 lb
Chargeable weight over 0.1 pound will be rounded to the next whole pound. The final chargeable weight is 8 lb.
Delivery Fee Calculator
You can get an estimate of the delivery fee by inputting the actual weight of the parcel in the Delivery Fee Calculator below.
Reminder
- Shipment with actual weight less than 1lb will be rounded up as 1lb
- When consolidating parcels from different countries, the highest charging rate will be used to calculate the delivery fee
- Chargeable weight over 0.1 pound will be rounded to the next whole pound
- The lowest chargeable weight for every parcel is 0.3 lb
Other Charges
- Fail to declare the Tracking Number: Free of charge, but may affect the “Check-Out” time of your delivery
- Returning parcel (Only for prohibited articles that cannot be delivered to Hong Kong): HK$50 will be charged for every Tracking Number. Additional charges may apply for local delivery
Parcel Restrictions
US & UK Warehouse
- Either side cannot exceed 150CM (US) / 140CM (UK) and the sum of all 3 dimensions cannot exceed 250CM
- No special restrictions on weight
- If the parcel exceeds any of the above limitations, additional charges may be required. The parcel may also be rejected by the overseas warehouse or the delivery fee may be calculated by Volumetric Weight
JP, KR, CN & TW Warehouse
- Every single shipment (Per Tracking number) of CN Warehouse must not exceed 55 pounds
- No special restrictions on weight (each tracking number for warehouse in China should not exceed 55 pounds)
- Either side cannot exceed 100CM (shipments from Taiwan should not exceed 80 cm) and the sum of all 3 sides cannot exceed 200CM
- Volumetric Weight can not exceed 5 times of the actual weight
- Calculation for Volumetric Weight: [Length (CM) x Width (CM) x Height (CM)] ÷ 6,000 x 2.2046
- If the parcel exceeds any of the above restrictions, additional charges may be required. The parcel may also be rejected by the overseas warehouse or the delivery fee may be calculated by Volumetric Weight