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Buyforyou
As many US online stores do not accept overseas credit cards nor warehouses as delivery addresses, we have established Buyforyou, a fast and supportive concierge shopping service, to help you buy your wishlist easily.
How to use Buyforyou?
Step 1 Sign up for Buyandship
  • Sign up with your Gmail / Facebook account or Apple ID (App only).
  • The email address can not be changed manually after registration. We suggest signing up with a frequently used email address.
  • For signing up with Facebook, please be mindful of the email address used in your Facebook account.
Step 2 Fill in request details
  • Click “Request items” and provide the item details, such as item URL and item image
  • Check the colour and size of items before submission of your request
  • Ensure that the unit price is the one after discounted
Reminder:
  • Please have a look at Prohibited Items before shopping online.
  • If there is any discount code, please remember to fill in it while creating your item request.
  • If you are requesting items from different shopping sites, please create a new request for items of each website.
Step 3 Submit an item request
  • After submission, our buying agent will check the price and the availability of the items. You will receive an email notification if there is any update on your request status.
  • If your requested items are not available for purchase, i.e. out of stock, you only need to pay the fees of items which can be successfully purchased.
Reminder:
  • Please check your item request carefully before submission as there is no returning service for Buyforyou items.
Step 4 Check and Pay your request
  • You will be notified by email once the request is confirmed and ready to pay. Please check your request details before making payment.
  • You are strongly advised to settle the payment as soon as possible to prevent stockouts of requested items.
Reminder:
  • Only credit card payment is accepted.
  • If your items fail to be purchased, you will be notified by email and the fee of those items will be either cancelled or returned by bank transfer in 3 working days generally.
Step 5 Consolidate & Collect an order
  • After purchase, your items will be automatically sent to our overseas warehouse you selected, and then forwarded to our Hong Kong warehouse
  • After you receive an email notification regarding the shipment consolidation, you can consolidate your items, select your collection method and pay the delivery fee.
  • Please note that the shipment type of Buyforyou request is Bulk Shipment. For the process of consolidation, you can refer to Consolidate section in our Shipping Tutorial.
Reminder:
  • You will be notified by email once the order is ready for pickup/delivery.
  • There is a free storage period for your order at Buyandship Redemption Centres for your convenience. After that, there will be an overdue storage fee. For more details, please refer to Our Location.
Buyforyou Tips
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