Due to business optimisation, the service of Kwai Fong Marvel Industrial Building Redemption Centre will be suspended from 27 December 2025 onwards. Details are as follows:
1. Starting December 11th, Kwai Fong Redemption Centre will be suspended as an option as a self-pickup location for single shipments.
2. Starting from December 18th, Kwai Fong Redemption Centre will be suspended as an option as a self-pickup location for bulk shipment.
3. The last date to pick up the parcel will be December 27th (SAT). Any parcels that have not been picked up after December 27th will be returned to the Kwai Hing Wing Cheung Industrial Building Redemption Centre.
Opening Hours of Kwai Fong Redemption Centre: Monday to Friday 12:00 p.m. – 8:00 p.m. / Saturday 12:00 p.m. – 7:00 p.m. / Closed on Sundays & Public Holidays
If you have selected/will select the above-mentioned redemption centre as a self-pickup location, please beware of the relevant change and pick up your parcel as soon as possible.
For more information regarding the self-pickup service, please refer to the order ready for pickup email or the section “Buy&Ship Redemption Centres” at the bottom part of “Self-pickup Location”. If you have items that have not been picked up after the last pick up date, please contact us via the live chat on our website to confirm the status of the returned parcel.
We apologise for any inconvenience caused.