Due to local public holidays in different countries, our warehouses will be closed for a few days in October. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Please note the following redemption centre (including franchised redemption centres) will operate under special business hours. All other self-pickup centres will be closed on the public holidays of October 1 (Wed), October 7 (Tue), and October 29 (Wed).
| Redemption Centre | Working Hours |
|---|---|
| East Pavilion No.Z2, G/F, East Pavilion, 31 Quarry Bay Street, Quarry Bay, Eastern District, H.K. |
Oct 1st 12:00 p.m. – 8:00 p.m. Oct 7th 12:00 p.m. – 8:00 p.m. Oct 29th 日 12:00 p.m. – 8:00 p.m. |
| Saddle Ridge Garden Commercial Centre Shop No.F42, 1/F, Saddle Ridge Garden Commercial Centre, Ma On Shan, Sha Tin, N.T. |
Oct 1st 1:00 p.m. – 5:00 p.m. Oct 7th 1:00 p.m. – 5:00 p.m. Oct 29th 1:00 p.m. – 5:00 p.m. |
| Corporation Park Rm 1222, 12/F, Corporation Park, 11 On Lai Street, Shek Mun, Sha Tin, N.T. |
Oct 6th 11:00 a.m. – 5:00 p.m. Oct 1st, Oct 7th, Oct 29th Closing |
| Ko Shan Theatre Shop Nos.7 & 8, G/F, Lee Wing Building, 3 Shan Si Street, To Kwa Wan, KLN |
Oct 1st 12:00 p.m. – 5:00 p.m. Oct 7th 12:00 p.m. – 5:00 p.m. Oct 29th 12:00 p.m. – 5:00 p.m. |
| The Parkside Shop No.B8, 1/F, 18 Tang Chun Street, The Parkside, Tseung Kwan O, Sai Kung, N.T. |
Oct 1st 12:00 p.m. – 6:00 p.m. Oct 7th 12:00 p.m. – 6:00 p.m. Oct 29th 12:00 p.m. – 6:00 p.m. |
| Sun Hing Shopping Mall Shop No.30B, G/F, Sun Hing Shopping Mall, 2 On Po Road, Tai Po, N.T. |
Oct 1st 11:30 a.m. – 8:30 p.m. Oct 7th 11:30 a.m. – 8:30 p.m. Oct 29th 2:00 p.m. – 5:00 p.m. |
Service arrangements of our warehouses in October are as follows:
| Warehouse | Holiday Closures |
| Hong Kong | Oct 1st (Wed), Oct 7th (Tue), Oct 29th (Wed) |
| China | Oct 1st (Wed) – Oct 7th (Tue), Oct 29th (Wed) |
| Korea | Oct 3rd (Fri) – Oct 9th (Thu) |
| Australia | Oct 6th (Mon) |
| Taiwan | Oct 4th (Sat)-Oct 6th(Mon), Oct 10th(Fri)-Oct 12th(Sun),Oct 24th(Fri)-Oct 26th(Sun),Oct 29th(Wed) |
| Thailand | Oct 13th (Mon), Oct 23rd (Thu) |
| Canada | Oct 13th (Mon) |
| US | Oct 2nd (Thu), Oct 13th (Mon), Oct 21st (Tue) |
| Japan | Oct 13th (Mon) |
For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.
If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.