Kiehl’s US CollaShot, Retinol Serum and 500ml sizes: how to buy at US prices from Hong Kong
At a glance ・Kiehl’s US has run promotions such as buy-one-get-one sets on selected favourites and Friends & Family sales of up to 50% off. ・The new 1cc CollaShot Plumping Serum, number two on the US bestseller list, is not yet sold in Hong Kong. ・Kiehl’s US only ships to US addresses. The easiest way to buy is Buy&Ship proxy shopping; if you are comfortable shopping overseas, you can also check out yourself and ship to our US warehouse, with shipping from HK$24/lb (Lai Chi Kok pickup point). ・Orders of US$50 or more ship free within the US, and our US warehouse is in a tax-free state, so ordering to it usually saves the local sales tax.
Kiehl’s began in New York, and the “Since 1851” on its logo is a mark the brand has carried ever since. Its Calendula Toner and Better Screen sunscreen are just as popular in Hong Kong, so why do many shoppers still order from the US site? There are two main reasons. The US site has run promotions as generous as buy-one-get-one or half price. And some new launches, such as the 1cc CollaShot Plumping Serum, are already on the US site but not yet sold in Hong Kong. Below are five Kiehl’s US bestsellers with their US prices. Kiehl’s US only accepts US delivery addresses. The simplest way around this is Buy&Ship proxy shopping: paste the product link and pay, and we place the order on the US site and ship it to Hong Kong. If you already shop overseas, you can also check out yourself, ship to the Buy&Ship US warehouse, and forward the parcel home.Contents → Kiehl’s US promotions and new launches → 5 Kiehl’s US bestsellers and prices → How to buy from Kiehl’s US in Hong Kong → What it costs in total → Proxy shopping vs. forwarding → Before you order → FAQ → Step-by-step guide
Kiehl’s US promotions: buy-one-get-one, up to 50% off, and larger sizes
Kiehl’s US has run a range of promotions. It has offered selected favourites as buy-one-get-one duo sets, discounted some products by up to 50% during Friends & Family sales, and added free gifts above a spending threshold. Offers and eligible products change each time, so check the Offers page on the US site before you order. The new 1cc CollaShot Plumping Serum, number two on the US bestseller list, is not yet sold in Hong Kong, so the US site lets you try it first. Several products also come in larger 500ml and 100ml sizes, and for the same product the larger size usually costs less per millilitre.5 Kiehl’s US bestsellers and their prices
All five come from the Kiehl’s US Bestsellers list. Prices and stock were checked on 6 October 2026 and converted at US$1 ≈ HK$7.85.
1. Better Screen™ UV Serum SPF 50+ 100ml
A serum-texture SPF 50+ broad-spectrum sunscreen with collagen peptide, number three on the US bestseller list. Alongside the 15ml and 50ml sizes, the US site sells a 100ml bottle, which is the better buy if you wear sunscreen every day.Kiehl’s US: 15ml US$22 (about HK$173) | 50ml US$45 (about HK$353) | 100ml US$69 (about HK$542)
2. Calendula Deep Cleansing Foaming Face Wash 500ml
The cleanser from the same Calendula line as the toner. Kiehl’s describes a calendula and glycerin formula that foams up with water, for normal to oily skin. The US site sells it in 75ml, 230ml and 500ml; the 500ml pump bottle is the most convenient for daily use and the best value per millilitre.Kiehl’s US: 75ml US$21 (about HK$165) | 230ml US$39 (about HK$306) | 500ml US$67 (about HK$526)
3. Calendula Herbal-Extract Toner 500ml
The long-running toner with real calendula petals in the bottle. Kiehl’s says the formula dates back to the 1960s; it is alcohol-free and suits normal to oily and sensitive skin. The US site sells 125ml, 250ml and 500ml, and the 500ml suits morning-and-night use.Kiehl’s US: 125ml US$32 (about HK$251) | 250ml US$48 (about HK$377) | 500ml US$75 (about HK$589)
4. Micro-Dose Anti-Aging Retinol Serum
Kiehl’s daily micro-dose retinol serum, with ceramides and peptide. Kiehl’s describes it as suitable for daily use with minimal discomfort, and labels it paraben-free and fragrance-free. It comes in 30ml and 50ml; if you are new to retinol, the 30ml is a sensible start.Kiehl’s US: 30ml US$65 (about HK$510) | 50ml US$95 (about HK$746)
5. 1cc* CollaShot Plumping Serum
The newest launch on the US site and number two on its bestseller list. Kiehl’s describes a serum with recombinant collagen polypeptides and vitamin B12, aimed at skin that has lost firmness as collagen declines, for a visibly plumper look. As of writing, it is not yet sold in Hong Kong, online or in Kiehl’s stores, so the US site is the way to get it now.Kiehl’s US: 30ml US$55 (about HK$432) | 50ml US$78 (about HK$612)
*Kiehl’s US prices and stock checked on 6 October 2026 on Kiehl’s US. Prices can change at any time; the official site is the final word. Converted at US$1 ≈ HK$7.85, excluding the proxy shopping service fee and international shipping.
How to buy from Kiehl’s US in Hong Kong: proxy shopping is the easiest route
According to Kiehl’s US shipping and returns policy, orders placed at kiehls.com ship only to addresses within the US (plus US territories and APO/FPO addresses). There is no international shipping, so an address in Hong Kong cannot be selected at checkout. With Buy&Ship proxy shopping, you do not need a US address or a US checkout. Paste the Kiehl’s product link into the proxy shopping form, choose the size and quantity, then confirm the quote and pay in HKD (local credit cards accepted). We place the order on the US site, it arrives at our US warehouse, and we ship it on to Hong Kong. Proxy shopping carries a service fee from 6% of the item price; your quote shows the exact amount. If you already shop overseas, you can also check out on the US site yourself, using the Buy&Ship US warehouse as the delivery address, then forward the parcel home and skip the service fee. The comparison table below sets out the differences.What does it cost in total? Better Screen 100ml plus Retinol Serum 50ml
Take a proxy order for the Better Screen UV Serum 100ml and the Micro-Dose Retinol Serum 50ml: US$164 in total, which is above the US$50 free-shipping threshold, so there is no US domestic shipping to pay.| Item | Cost (HKD) |
|---|---|
| Products: Better Screen 100ml US$69 + Retinol Serum 50ml US$95 = US$164 | about HK$1,287 |
| Kiehl’s US domestic shipping (free over US$50) | HK$0 |
| Proxy shopping service fee (from 6% of item price) | about HK$77 or more |
| International shipping (about 1.5 lb at HK$24/lb, Lai Chi Kok pickup point) | about HK$36 |
| Estimated total | about HK$1,400 or more |
Tip: Kiehl’s US ships free within the US on orders of US$50 or more, and charges US$8 below that. Combining several products in one order avoids the domestic fee and lets them travel to Hong Kong as one parcel, which costs less than shipping them separately.
Kiehl’s proxy shopping vs. ordering yourself and forwarding
For most readers, proxy shopping is the simpler choice: no US checkout to deal with and no worries about whether your card will go through. If you are an experienced overseas shopper who wants to skip the service fee, ordering yourself and forwarding is the alternative.| Buy&Ship proxy shopping | Order yourself + US warehouse forwarding | |
|---|---|---|
| Who places the order | Buy&Ship orders for you on the US site | You order on the US site |
| US-only delivery | Handled for you; we send it to our US warehouse | Use the Buy&Ship US warehouse as the delivery address |
| Payment | Pay in HKD, with local credit cards accepted | Pay in USD on the US site; your card must be accepted |
| Cost | Product price + service fee (from 6%) + international shipping | Product price + international shipping |
Before you order from Kiehl’s US
Check the restricted items list before buying other skincare
Some skincare products cannot be shipped because of their ingredients. Before buying anything beyond these picks, check the full ingredient list on the product page (“See full list”) against our restricted items list, and contact Customer Service before ordering if you are unsure.Fragrances and sprays are restricted too
The restricted items list also covers perfumes and other scented products, products containing alcohol, flammables, and aerosols. Check the restricted items list before ordering Kiehl’s fragrances or spray products.Watch for promotions, and go for the larger sizes
Kiehl’s US buy-one-get-one and discount events come and go, so check the Offers page before you order. If you are using proxy shopping, ask Customer Service before ordering whether a current promotion can be applied. For the same product, larger sizes usually cost less per millilitre.Protection for liquids and glass bottles
Every parcel comes with free basic protection, but fragile items and liquids have limited cover. Most skincare is liquid, and some comes in glass, so see the FAQ on the pricing page or ask Customer Service for details.Kiehl’s US proxy shopping FAQ
What promotions has Kiehl’s US run?
A: Kiehl’s US has run a range of promotions. It has offered buy-one-get-one sets on selected products, Friends & Family sales of up to 50% off, and gifts with purchase above a spending threshold. Offers change each time, so the current Offers page on the US site is the final word.Does Kiehl’s US ship to Hong Kong?
A: No. Kiehl’s US shipping policy states that kiehls.com orders ship only to addresses within the US (plus US territories and APO/FPO addresses). Readers in Hong Kong can use Buy&Ship proxy shopping, or order themselves to the Buy&Ship US warehouse and forward the parcel home.Can I order several Kiehl’s products at once?
A: Yes. One proxy shopping order can include several products, and orders of US$50 or more ship free within the US. Once they reach our US warehouse, they can be consolidated with your other US purchases and shipped to Hong Kong together.How to buy from Kiehl’s US: step by step
Option 1: Buy&Ship proxy shopping (recommended)
For readers who would rather not handle the US checkout themselves.Step 1: Log in to Buy&Ship
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- Log in or sign up for a free Buy&Ship account, then open the proxy shopping form.
Step 2: Paste the Kiehl’s product link
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- Open the product page on Kiehl’s US, copy the link into the form, and note the size and quantity (for example, Better Screen 100ml × 1).
Step 3: Confirm the quote and pay
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- Check the product price and service fee, then pay in HKD (local credit cards accepted). We place the order on the US site and it is delivered to our US warehouse.
Step 4: Choose delivery and ship it home
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- Once the parcel reaches our US warehouse, choose a pickup point, SF pickup point or home delivery and pay the international shipping.
Option 2: Order yourself + US warehouse forwarding
For experienced overseas shoppers who want to skip the service fee. If your card is declined at checkout, switch to proxy shopping.Step 1: Get your US warehouse address
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- Log in to Buy&Ship and find the US warehouse address on the overseas warehouse address page.
Step 2: Shop on Kiehl’s US
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- Go to Kiehl’s US and add products to your cart; aim for US$50 or more to get free US shipping.
Step 3: Use the US warehouse address at checkout
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- Enter the Buy&Ship US warehouse address exactly as shown in your account, then complete payment.
Step 4: Forward it home
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- When the parcel arrives at our US warehouse, consolidate it in your account, choose a delivery option and pay the shipping.