Due to local public holidays in different countries, our warehouses will be closed for a few days in February. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Please note that during the Lunar New Year period, Buy&Ship Redemption Centres will operate under special business hours. We kindly ask members to note the following arrangements.
Warehouse Closure Dates in February:
| Warehouse | Holiday Closures |
| China | Feb 10th – Feb 27th |
| Taiwan |
Feb 14th – Feb 22nd, Feb 27th – Feb 28th *“Check Out” dates during the holiday period: Feb 13th, Feb 24th & Feb 26th, 2026 |
| Japan | Feb 11th, Feb 23rd |
| United States | Feb 16th |
| South Korea | Feb 17th – Feb 19th |
Buy&Ship Redemption Centres – Special Lunar New Year Opening Hours
| Buy&Ship Redemption Centres | Special Opening Hours* |
| General Buy&Ship Redemption Centres | Feb 16th : 12pm – 5pm Feb 17th – Feb 19th : Closed |
| New Territories | |
| Tseung Kwan O – The Parkside | Feb 17th – Feb 19th: Closed |
| Shek Mun – Corporation Park |
Feb 14th : 12:00pm – 6:00pm Feb 15th – Feb 22nd: Closed Feb 23rd : 12:30pm – 7:30pm |
| Ma On Shan – Saddle Ridge Garden |
Feb 17th – Feb 20th: Closed Feb 21st: 1pm – 5pm Feb 22nd: 1pm – 5pm |
| Tai Po – Sun Hing Garden |
Feb 16th: 1:00pm – 6:00pm Feb 17th – Feb 22nd: Closed Feb 23rd: 1:00pm – 5:00pm |
| Kowloon | |
| San Po Kong Plaza |
Feb 16th: 12:30pm – 7:00pm Feb 17th – Feb 20th: Closed Feb 21st: 12:30pm – 6:30pm Feb 22nd: Closed Feb 23rd – Feb 24th: 12:30pm – 7:30pm |
| To Kwa Wan – Lee Wing Building |
Feb 16th: 12:00pm – 5:00pm Feb 17th – Feb 24th: Closed |
| Hong Kong Island | |
| Wong Chuk Hang – Sing Teck Industrial Building | Feb 14th – Feb 22nd: Closed |
| Quarry Bay – East Pavilion |
Feb 16th: 10:00am – 5:00pm Feb 17th – Feb 22nd: Closed Feb 23rd: 12:00pm – 8:00pm |
For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.
If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.