Our overseas warehouses will be closed on local public holidays in October. During these closures, warehouses will not receive or dispatch shipments, or update shipment statuses.
Buy&Ship Redemption Centres will also have special opening hours on National Day and the day following Chung Yeung Festival, as shown below. Please take note.
Warehouse closure dates in October:
| Warehouse | Closure dates |
| China | 1 October |
| Korea | 3 October, 5 October, 9 October |
| Australia | 5 October |
| Taiwan | 9 – 10 October, 25 – 26 October |
| United States | 12 October |
| Canada | 12 October |
| Japan | 12 October |
Special opening hours of Buy&Ship Redemption Centres on National Day and the day following Chung Yeung Festival:
| Buy&Ship Redemption Centre | Special opening hours* |
| All Buy&Ship Redemption Centres except franchised centres | 1 October (National Day) and 19 October (The day following Chung Yeung Festival): Closed |
| New Territories | |
| Tseung Kwan O, The Parkside | 1 October (National Day): 12 p.m. – 6 p.m. 19 October (The day following Chung Yeung Festival): 12 p.m. – 6 p.m. |
| Shek Mun, Corporation Park | 1 October (National Day) and 19 October (The day following Chung Yeung Festival): Closed |
| Ma On Shan, Saddle Ridge Garden Commercial Centre | 1 October (National Day): Closed 19 October (The day following Chung Yeung Festival): 1 p.m. – 5 p.m. |
| Tai Po, Sun Hing Shopping Mall | 1 October (National Day): 1 p.m. – 7 p.m. 19 October (The day following Chung Yeung Festival): 1 p.m. – 7 p.m. |
| Kowloon | |
| San Po Kong, San Po Kong Plaza | 1 October (National Day): 1 p.m. – 7 p.m. 19 October (The day following Chung Yeung Festival): Closed |
| To Kwa Wan, Ko Shan Theatre (Lee Wing Building) | 1 October (National Day): 12 p.m. – 6 p.m. 19 October (The day following Chung Yeung Festival): 12 p.m. – 6 p.m. |
| Hong Kong Island | |
| Wong Chuk Hang, Sing Teck Factory Building | 1 October (National Day) and 19 October (The day following Chung Yeung Festival): Closed |
| Quarry Bay, East Pavilion | 1 October (National Day): 12 p.m. – 8 p.m. 19 October (The day following Chung Yeung Festival): 12 p.m. – 8 p.m. |
For the dispatch schedule of each warehouse, please refer to “Member Centre > Overseas Warehouse Addresses“.
If there are any changes to our warehouse or redemption centre arrangements, we will update this announcement as soon as possible.