Due to local public holidays in different countries, our warehouses will be closed for a few days in January. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Please also note that all Buy&Ship Redemption Centres will be closed on January 1st (Wed) while some Buy&Ship and Circle K Redemption Centres will also have special opening hours during the Lunar New Year holidays.
Special Opening Hours of Buy&Ship Redemption Centres:
| Buy&Ship Redemption Centres | Special Opening Hours* |
| All Buy&Ship Redemption Centres (incl. Franchised Redemption Centres) | 28th Jan: Operate as usual 29th – 31st Jan: Closed |
| New Territories | |
| Choi Ming Market, Tseung Kwan O | 28th Jan: 12pm – 8pm 29th Jan – 7th Feb: Closed |
| The Parkside, Tseung Kwan O | 28th Jan: 11am – 7pm 29th Jan – 2nd Feb: Closed 3rd Feb – 12th Feb: 10am – 6pm |
| Corporation Park, Shek Mun | 20th Jan: 12pm – 6pm 21st Jan: 1pm – 7:30pm 27th Jan: 12pm – 6pm 28th Jan – 2nd Feb: Closed 3rd Feb – 4th Feb: 12pm – 6pm |
| Saddle Ridge Garden Commercial Centre, Ma On Shan | 5th Jan, 12th Jan, 19th Jan, 26th Jan: 2pm – 6pm 28th Jan: 12pm – 5pm 29th Jan – 4th Feb: Closed |
| Sun Hing Shopping Mall, Tai Po | 28th Jan: 11:30am – 6pm 29th Jan – 2nd Feb: Closed 3rd Feb – 5th Feb: 1pm – 5pm |
| Kowloon | |
| San Po Kong Plaza, San Po Kong | 28th Jan: 12:30pm – 7pm 29th Jan – 2nd Feb: Closed |
| Ko Shan Theatre, To Kwa Wan | 28th Jan: 12pm – 6pm 29th Jan – 2nd Feb: Closed |
| Hong Kong Island | |
| Sing Teck Factory Building, Wong Chuk Hang | 28th Jan – 5th Feb: Closed |
| East Pavilion, Quarry Bay | 28th Jan: 12pm – 8pm 29th Jan – 2nd Feb: Closed |
Special Opening Hours of Circle K Redemption Centres:
| Circle K Redemption Centres | Special Opening Hours* |
| New Territories | |
| Li Fung Centre G/F, Li Fung Centre, 2 On Ping Street, Siu Lek Yuen, Sha Tin, N.T. | 28th Jan: 6am – 7pm 29th Jan – 1st Feb: Closed |
| Ngan Shing Commercial Centre Shop Nos.33 & 89 on Ground Floor, Ngan Shing Commercial Centre, City One Shatin, Sha Tin, N.T. | 28th Jan: 6am – 9pm |
| No.1 Science Park East Avenue Shop Nos.5-8, G/F, Building 1, No.1 Science Park East Avenue, Hong Kong Science Park, Pak Shek Kok, Sha Tin, N.T. | 28th Jan: 7am – 6pm 29th Jan – 1st Feb: Closed |
| Universal Industrial Centre Workshop I, G/F., Universal Industrial Centre, 19-25 Shan Mei Street, Sha Tin, N.T. | 28th Jan: 7am – 6pm 29th Jan – 1st Feb: Closed |
| Pak Lam Road G/F., No.23 Pak Lam Road, Ma Wan, N.T. | 29th Jan – 31st Jan: 8am – 7pm |
| Kowloon | |
| Hang Fung Industrial Building Phase 1 Unit CD1, G/F, Hang Fung Industrial Building Phase 1, 2G Hok Yuen Street, Hung Hom, KLN | 28th Jan: 6am – 7pm 29th Jan – 1st Feb: Closed |
| Kowloon Tong MTR Station Kiosk KOT11, Kowloon Tong MTR Station, Kowloon Tong, KLN | 28th Jan: 6:30am – 6pm 29th Jan – 1st Feb: Closed |
| Tonic Industrial Centre No.B1, G/F., Block B, Tonic Industrial Centre, 19 Lam Hing Street, Kowloon Bay, KLN | 28th Jan: 6:30am – 6pm 29th Jan – 1st Feb: Closed |
| Nos.35-49 Hong Keung Street Shop No.1A, Ground Floor & Yard, Nos.35-49 Hong Keung Street, KLN | 29th Jan – 31st Jan: 7am – 8pm |
| To Kwa Wan MTR Station Shop TKW 1, To Kwa Wan MTR Station, To Kwa Wan, KLN | 29th Jan – 31st Jan: 8am – 11pm |
| Hong Kong Island | |
| Kam Tao Building Shop Nos. 9 & 9A, G/F, Kam Tao Building, 2-10B Whitfield Road, Tin Hau, H.K. | 29th Jan – 31st Jan: 9am – 6pm |
| Hoi Kwong Court No.16, G/F, Hoi Kwong Court, 13-15 Hoi Kwong Street, Quarry Bay, H.K. | 29th Jan – 1st Feb: 9am – 8pm |
| Lab Concept Shop Nos. F01-02, Lab Concept, 1/F Queensway Plaza, 93 Queensway, Admiralty, H.K. | 29th Jan – 30th Jan: Closed 31st Jan: 9am – 6pm |
Service arrangements of our warehouses in January are as follows:
| Warehouse | Holiday Closures |
| China | Jan 1st (Wed), Jan 23rd (Thu) – Feb 5th (Wed) *Last parcel checkout date before CNY holiday is Jan 22nd. First parcel checkout date after CNY holiday is Feb 6th. |
| Taiwan | Jan 1st (Wed), Jan 25th (Sat) – Jan 31st (Fri) |
| Korea | Jan 1st (Wed), Jan 25th (Sat) – Jan 30th (Thu) |
| Japan | Jan 1st (Wed), Jan 2nd (Thu) – Jan 13th (Mon) *Parcel checkout will be temporarily paused from Dec 28 2024 to Jan 4 2025. |
| Thailand | Jan 1st (Wed) |
| US | Jan 1st (Wed), Jan 20th (Mon) |
| UK | Jan 1st (Wed) |
| Australia | Jan 1st (Wed), Jan 27th (Mon) |
| Italy | Jan 1st (Wed), Jan 6th (Mon) |
| Canada | Jan 1st (Wed) |
For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.
If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.