Due to local public holidays in different countries, our warehouses will be closed for a few days in May. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Please note that all Buyandship Redemption Centres (including franchised redemption centres) will be closed on May 1st (Wed) and May 15th (Wed).
Service arrangements of our warehouses in May are as follows:
| Warehouse | Holiday Closures |
| China | May 1st (Wed) – May 3rd (Fri) |
| Taiwan | May 1st (Wed) |
| Thailand | May 1st (Wed), May 4th (Sat), May 6th (Mon), May 13th (Mon), May 22nd (Wed) |
| Italy | May 1st (Wed) |
| Japan | May 3rd (Fri) – May 6th (Mon) |
| Korea | May 5th (Sun), May 15th (Wed) |
| UK | May 6th (Mon), May 27th (Mon) |
| Canada | May 20th (Mon) |
| US | May 27th (Mon) |
For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.
If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.