Due to the public holidays of different countries, some of our Asian warehouses will close for a few days to a week from late January to early February. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
The special service arrangements of our warehouses are as follows.
| Warehouse | Holiday Arrangement |
| China | (Before closure) Last sending date: Jan 22nd (SAT) (After closure) First sending date: Feb 10th (THU) Closed for Jan 29th (SAT) to Feb 6th (SUN) |
| Korea | (Before closure) Last sending date: Jan 28th (FRI) (After closure) First sending date: Feb 3th (THU) Closed for Jan 29th (SAT) to Feb 2nd (WED) |
| Taiwan 【Updated】 |
(Before closure) Last sending date: Jan 27th (THU) (After closure) First sending date: Feb 8th (TUE) Closed for Jan 29th (SAT) to Feb 6th (SUN) |
| Other regions | Operate as usual |
Please be mindful that our Buyandship redemption centre and other self-pickup points will have special arrangements. For more details, please refer to Redemption Service Arrangement for Lunar New Year Holidays.
Thank you for your patience. We wish you good health and prosperity for the new year ahead.