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Notices

Declare Your Shipment in Advance!【Up-to-date Shipment Status】

24/11/2020

预先申报-货件-black-friday-网购

Declare Your Shipment in Advance, Get Your Black Friday Purchases Quicker!

We are expecting a significant increase in shipment numbers during the Black Friday shopping season. To get your parcels delivered as soon as possible, we highly suggest you to pre-declare parcel(s) before its arrival at our overseas warehouse. Please understand that it will take a few additional days to check-in your parcel(s) and ship to the Hong Kong warehouse if you didn’t declare it in advance.

You may also refer to the below status of our warehouses.

Upon Arrival to U.S. Warehouse

Step Status/Time Required
Parcel Check-in Normal
Parcel Check-out (Pre-declared Parcels) Normal
Send Out “Undeclared Parcel” Notification Email Normal
Parcel Check-out (Late-declared Parcels) Normal
Shipping to Hong Kong Warehouse Normal

Upon Arrival to Hong Kong Warehouse

Step Status/Time Required
Buyandship Redemption Centres Normal
Others 3rd Parties Pick-up Points Normal
Delivery Normal

💡What Does Pre-declared Parcel Mean? As long as you have received the tracking number and courier info from the seller, you can start declaring your parcel through Parcel Management

 

For more information about declaration and prohibited items, please refer to Prohibited Items Catalog.


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