Hong Kong and Macau Redemption Center / Redemption Locker

BuyandShip has established 14 self-pickup centers and 22 self-pickup lockers for customers for parcel collection.

Hong Kong Redemption Centers

  • You will receive an email notification when the parcel is delivered and ready for collection.
  • For “Single Shipment”, your parcel will be delivered to your selected redemption center in 1-2 working days upon arrival to our Hong Kong Warehouse.
  • For “Bulk Shipment”, your parcel will be delivered to your selected redemption center in 1-2 working days once we’ve combined your parcels together.
  • Parcels will be stored at the center for up to 7 days, free of charge. Buy&Ship will charge an additional HK$10/day storage fee from the 8th day onwards (maximum 30 days). After 30 days, parcels will be abandoned.
  • You cannot change or return to another redemption center once the parcel is delivered to your selected redemption center.

Redemption Centers Location

Google Map of Elite Industrial Centre

Elite Industrial Centre, Lai Chi Kok (BuyandShip)

Room 01, 11th Floor, Elite Industrial Centre, 883 Lai Chi Kok, Cheung Sha Wan Road, Lai Chi Kok, Kowloon
(About 1-minute walk from Lai Chi Kok MTR Station D2 exit)
Monday to Friday: 12:00 – 19:30/ Saturday: 12:00 – 17:00/ Closed on Sundays and Public Holidays
Accepting Cash Only

Google Map of Join-in Hang Sing Centre

Join-in Hang Sing, Kwai Fong (BuyandShip)

RM 306B, 3/F, Join-in Hang Sing Centre, 2-16 Kwai Fung Crescent, Kwai Chung, N.T.
(About 8 minutes walk from MTR Kwai Fong Exit C)
Monday to Friday: 12:00 – 19:00/ Saturday: 12:00 – 17:00/ Closed on Sundays and Public Holidays
Accepting Cash Only

Google Map of 登打士街56號

eLink Station (Mong Kok)

Unit 15, 16/F, Park-In Commercial Centre, 56 Dundas Street, Mong Kok, Kowloon
(About 3 minutes walk from MTR Yau Ma Tei Exit A2)
Monday to Saturday: 11:00 – 22:30/ Closed on Sundays and Public Holidays
Accepting Cash (Please tender exact change), TNG or Octopus Card

Google Map of 怡生工業中心

eLink Station (Kwun Tong)

RM 109, 1/F, Block G, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon
(About 5 minutes walk from MTR Kwun Tong Exit B)
Monday to Saturday: 11:00 – 22:30/ Closed on Sundays and Public Holidays
Accepting Cash (Please tender exact change) or TNG only

Google Map of 北海中心

eLink Station (Wan Chai)

RM F, 19/F, CNT Tower, 338 Hennessy Road, Wan Chai, Hong Kong
(About 5 minutes walk from MTR Causeway Bay Exit A)
Monday to Saturday: 11:00 – 22:30/ Closed on Sundays and Public Holidays
Accepting Cash (Please tender exact change), TNG or Octopus Card

Google Map of 新領域廣場

eLink Station (Tsuen Wan)

Unit 15, 10/F, Grand City Plaza, 1-17, Sai Lau Kok Road, Tsuen Wan, New Territories
(About 5 minutes walk from Tsuen Wan MTR A3 Exit)
Monday to Saturday: 11:00 – 22:30/ Closed on Sundays or Public Holidays
Accepting Cash (Please tender exact change) or TNG

Google Map of 怡高工業中心

eLink Station (Cheung Sha Wan)

Flat 5,1/F, Yee Kuk Industrial Centre,555 Yee Kuk Street, Cheung Sha Wan, Kowloon
(About 5 minutes walk from MTR Cheung Sha Wan Exit B)
Monday to Friday: 11:00 – 20:30/ Caturday 11:00 – 19:00/ Closed on Sundays and Public Holidays
Accepting Cash (Please tender exact change) or TNG

* All redemption centers be closed under “Black Rainstorm Warning” and “Storm Signal No. 8 or above” suspension.


Third Party Redemption Centers

  • You will receive a SMS notification when the parcel is delivered and ready for collection
  • Your parcel will be delivered to your selected S.F. store in 2-4 working days once we’ve combined your parcels together
  • S.F. store is only available for bulk shipping when the parcel arrives Hong Kong
  • Parcels will be stored at the center for 3 days and this is free of change. If the parcel has not been collected after 3 days, it will be returned to our Lai Chi Kok redemption centre. Customer will need to collect the parcel from Lai Chi Kok redemption center within 7 days. No rearrangements for parcel collection
  • Only credit card is accepted (Payment processing fee is waived for this pickup method)

S.F. Store

S.F. Store Location Address Opening Hours
Yuen Long On Ning Road Shop A, G/F, Tse King House Stage II, 138-160A On Ning Road, Yuen Long N.T. Mon to Fri:11:00 – 22:00 / Sat, Sun & Public Holidays:12:00 – 20:00
Yuen Long Golden Plaza Shop No. 01A, G/F, Golden Plaza, 28 Shui Che Kwun Steet, Yuen Long, N.T. Mon to Fri:11:00 – 22:00 / Sat, Sun & Public Holidays:12:00 – 20:00
Tin Shui Wai Kingswood Richly Plaza Shop A164-165, G/F, Kingswood Richly Plaza, 1 Tin Wu Road, Tin Shui Wai, N.T. Mon to Fri:11:00 – 22:00 / Sat, Sun & Public Holidays:12:00 – 20:00
Tin Shui Wai Tin Sau Road Shop 3007, 3/F, 8 Tin Sau Road, Tin Shui Wai, N.T. Mon to Fri:11:00 – 22:00 / Sat, Sun & Public Holidays:12:00 – 20:00
Tuen Mun H.A.N.D.S Shop A135 and A136, G/F, Zone A, H.A.N.D.S, On Ting Estate, 2A Tuen Mun Heung Sze Wui Road, Tuen Mun, N.T. Mon to Fri:11:00 – 22:00 / Sat, Sun & Public Holidays:12:00 – 20:00
Tuen Mun Waldorf Garden Shop 29, G/F, Waldorf Garden, 1 Tuen Lee Street, Tuen Mun, N.T. Mon to Fri:11:00 – 22:00 / Sat, Sun & Public Holidays:12:00 – 20:00

Macau Redemption Centers

  • You will receive an email notification when the parcel is delivered and ready for collection.
  • For “Single Shipment”, your parcel will be delivered to your selected redemption center in 3-5 working days upon arrival to our Hong Kong Warehouse
  • For “Bulk Shipment”, your parcel will be delivered to your selected redemption center in 3-5 working days once we’ve combined your parcels together.
  • Parcels will be stored at the center for 7 days, free of charge. Buy&Ship will charge an additional HK$10/day storage fee from the 8th day onwards (maximum 30 days). After 30 days, parcels will be abandoned.
  • You cannot change or return to another redemption center once the parcel is delivered to your selected redemption center.

Redemption Centers Location

Google Map of 澳門厚望街信華樓

Edificio Son Wa (Buyandship)

ROOM B, G/F, Edificio Son Wa, 28A R. da Esperanca, Macau
Monday to Saturday: 14:30 – 20:00/ Closed on Sundays and Public Holidays
Accepting Cash (Please tender exact change)

* All redemption centers be closed under “Black Rainstorm Warning” and “Storm Signal No. 8 or above” suspension.


Locker

  • You will receive a SMS & Email notification when the parcel is delivered and ready for collection.
  • Your parcel will be delivered to your selected redemption locker in 2-3 working days once we’ve combined your parcels together.
  • Redemption Locker is only available for bulk shipping after the parcel arrives in Hong Kong.
  • Parcels will be stored at the center for up to 3 days, free of change. If the parcel has not been collected after 3 days, it will be returned to our Kwai Fong redemption center. Customer will need to collect the parcel from Kwai Fong redemption center within 7 days. No rearrangements for parcel collection.
  • The size of the redemption locker is 38cm X 17cm X 47cm (W X H X D). Delivery order will be automatically canceled if the parcel exceeds the size of the locker, please consider the expected dimensions of the parcel carefully before bulk shipping.
  • Only credit card is accepted (Payment processing fee is waived for this pickup method)

Redemption Locker Location

Redemption Locker Location Address Opening Hours
Wing Wah Industrial Building, North Point 12 F, 677 King’s Road, North Point, Hong Kong Wing Wah Industrial Building 24 Hours
Windsor House, Causeway Bay Basement Shop B10A, Windsor House, 311 Gloucester Road Causeway Bay Monday to Sunday:11:00 to 22:00
AEON (Lai Chi Kok) 1/F, 8 deep blue sky, Shing Road, Kowloon Monday to Sunday:10:00 to 22:30
MegaBox (Kowloon Bay) SHOP 23-25, 12/F, MegaBox, 38 Wang Chiu Road, Kowloon Bay Monday to Sunday:10:00 to 23:00
Kiu Fat Mansion Sunshine 24, No.4 shop, G/F, Kiu Fat Mansion, 96 Lok Shan Road, To Kwa Wan 24 Hours
THE CAPITAL Shop S162 ,2/F, The Capital, 61-65 Chatham Road South, Tsim Sha Tsui Monday to Sunday:11:00 to 22:00
Grand Plaza 1/F, Grand Plaza , 639 Nathan Road, Mong Kok (MTR Mong Kok Exit E1) Monday to Sunday:10:00 to 23:00
Sau Mau Ping Shopping Centre Opposite to shop 301, Sau Mau Ping Shopping Ctr, 101 Sau Ming Road, Sau Mau Ping, Kwun Tong, KL Monday to Sunday:06:00 to 24:00
Camel Paint Building Block 3 Opposite to meter room, Camel Paint Building Block 3, 58-60 Hoi Yuen Road, Kwun Tong, KL 24 Hours
Fung Tak Shopping Centre Opposite to Shop 226, 2/F, 111 Fung Tak Road, Diamond Hill, Kowloon (MTR Diamond Hill Station Exit A1) 24 Hours
Tseung Kwan O Plaza No.2 Opposite to Shop 91,1/F, Tseung Kwan O Plaza ,1 Tong Tak Street, Tseung Kwan O, NT 24 Hours
Choi Ming Court G/F, Multi-storey Car Park, Choi Ming Street, Choi Ming Yuen, Tseng Kwan O 24 Hours
Sun Tuen Mun Shopping Centre Level 2 Shop 31 – 33, Sun Tuen Mun Centre, 55-65 Lung Mun Road, Tuen Mun, NT Monday to Sunday:05:00 to 24:00
Ocean Walk East Lobby, G/F, Ocean Walk ,168-236 Wu Chui Rd, Tuen Mun 24 Hours
Leung King Plaza Near shop L209, 2/F, Leung King Plaza,31 Tin King Road, Tuen Mun, NT 24 Hours
H.A.N.D.S Next to Shop S-122, Unit No.LK01 Ground Floor, Commercial Centre, Yau Oi Estate, Yau Oi Road, Tuen Mun, NT Monday to Sunday:04:30 to 24:30
Fu Tung Plaza 3/F, Fu Tung Plaza, 6 Fu Tung Street, Tung Chung, NT (Near Tung Chung Nursery School) Monday to Sunday:09:00 to 23:00
Yu Chui Shopping Centre M/F, Yu Chui Shopping Centre, 2 Ngau Pei Sha Street, Siu Lek Yuen, Sha Tin, NT Monday to Sunday:07:00 to 24:00
Wo Che Plaza Opposite to Welcome, 2/F, Wo Che Plaza, 3 Tak Hau Street, Sha Tin, NT (near shop 207) 24 Hours
Wai Wah Centre 11-17 Sha Tin Centre St, Sha Tin 24 Hours
Ma On Shan Centre Opposite to shop A88, G/F Ma On Shan Centre, No.1 On Chun Street, Ma On Shan, NT 24 Hours
Wan Tau Tong Shopping Centre Opposite to Shop No17B, G/F, 10 Hiu Wan Road, Tai Po (MTR Tai Po Market Station Exit A1 24 Hours

How to choose Redemption Lockers?