【Service Announcement】 Buyandship Adds New Pickup Location: Post Office

We are glad to announce that Buyandship collaborates with Hongkong Post to launch a new pickup location, Post Office, in order to facilitate our members in their parcel collection. Starting from today, you can choose the listed 38 post offices for picking up your orders! The fee charged for collecting orders at the post office is the same as that at Alfred lockers, Alfred Points and Circle K stores. Besides post offices, we also offer Buyandship Redemption Centres, Alfred Points, Circle K stores and S.F. stores and Alfred lockers. Over 400 pickup points are now available for parcel collection. Please check our “Our Location” and “Pricing” for the details of each pickup location, such as service hours, order limitations and prices.   Overview of the Post Office Price Shipments from United States, Canada, United Kingdom, Japan, South Korea, Taiwan, Australia, Italy, Thailand and Indonesia: $27 per pound Shipments from China:..

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【Service Announcement】 Update on the shipping time of Thai shipment

Please note that due to the irregular flights from Thailand to Hong Kong, the shipping time from Thailand to Hong Kong has the following update. For shipment sent out from Thailand, the estimated time of delivery to Hong Kong has been updated to 7 to 14 days. The cut off schedule remains unchanged, which is once a week, on Tuesday. Please consider the time of arrival before using the forwarding service in Thailand.

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【Service Announcement】 Temp service suspension of Central Redemption Centre due to the lift maintenance

Due to the service suspension of the lifts in the building of Buyandship’s Central Redemption Centre starting from June, please note that we will have the following service arrangement. Our Central Redemption Centre will not be available for selecting as the self-pickup location for “Single Shipment” from today onwards; for “Bulk Shipment” from May 28th onwards. Our Central Redemption Centre will be temporarily closed starting from Jun 4 until further notice. For details, please read the service announcement.

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Upgraded Buyandship Plus to Get Bigger Coverage of Your Parcels

Upgraded Buyandship Plus to Get Bigger Coverage of Your Parcels The Buyandship Plus launched last year was very popular. Buyandship Plus has been optimized and upgraded to provide members a wider range of protection. Key updates of Purchase Buyandship Plus: Lost Parcel Coverage In the case of the entire loss of a parcel, the compensation will be the whole value of the parcel and 100% of the delivery fee of that parcel In the case of any partial loss, Buyandship will investigate the claim after receiving a request. Compensation will be determined by the investigation result   Damaged Parcel Coverage If parcel contents cannot function properly, Buyandship will investigate the claim after receiving a request. Compensation will be determined by the investigation result The maximum compensation will be 30% of the delivery fee and US$100 of the value of the parcel   Free Return Shipping Besides US & UK, Canada,..

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(Updated on May 5)【Service Announcement】Warehouse & Redemption Centre: Holiday Closure in May

Please be mindful that our overseas warehouses will be closed on the local public holidays in May. Our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure. Please also note that all Buyandship Redemption Centres will be closed on May 1st and May 19th. Our Taiwan warehouse will be operated as usual in May. Details of the holiday closure of other warehouses are as follows. Warehouse Closure Italy May 1st (SAT) Japan May 1st – 4th (SAT to TUE) China May 1st – 5th (SAT to WED) U.S.U.K.Australia May 3rd (MON) & May 31st (MON) Thailand(Updated) May 3rd (MON), May 4th (TUE) & May 26th (WED) Korea May 5th (WED) & May 19th (WED) Indonesia(Updated) May 11th – 14th (TUE to FRI) & May 26th (WED) Canada May 24th (MON) Thank you for supporting Buyandship. Happy Holidays!

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【Service Announcement】Price Adjustment. Shop Online NOW to save money!

For providing a full-fledged transshipment service, and exploring more exclusive offers and discounts for all members, Buyandship will adjust the price starting from April 16, 00:00. Details are as follows. Collection Method Adjusted Fee Alfred Smart Locker / Alfred Point / Circle K HK$27 Every lb. S.F. Store HK$30 Every lb. Delivery Commercial area delivery: HK$26 Every lb. Additional charge for the delivery of residential and remote areas: HK$24 per order This adjustment will only apply to the price of selecting Alfred Smart Locker, Alfred Point, Circle K, S.F. Store as the collection method, and the transshipment service of the US, Canada, UK, Japan, Korea, Taiwan, Australia, Italy, Thailand, Indonesia. The fee for picking up at Buyandship Redemption Centre will remain UNCHANGED, which is HK$22 every lb. In the meanwhile, China transshipment service is NOT affected by this price adjustment. Buyandship will keep making efforts to develop more collection options..

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