【Service Announcement】Pickup Service of Alfred Locker, Alfred Point & Circle K will Reject Parcels with Masks

Due to the high demand of shipment with masks, Alfred Locker, Alfred Point and Circle K are having a shortage of parcel storage. In order not to affect daily operation, you will not be able to choose Alfred Locker, Alfred Point or Circle K as your pickup point if your parcel containing masks, no matter where it comes from and how many masks it contains. Otherwise, your order will be cancelled. This temporary measure will be effective from July 27th, until further notice. Please select Buyandship Redemption Centre, S.F. store as your pickup location if your shipment containing masks.

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【Service Announcement】UK Parcel Forwarding Service Temporarily Suspended

To maintain our service quality, we are sorry to inform you that the UK parcel forwarding service is temporarily suspended starting from today, until further notice. – If you are about to make order(s) on UK stores and ship with us, please consider buying it later. – If your item(s) is/are already on its way, your item(s) will still be processed, however, please expect a delay in your shipment(s). Meanwhile, we have hidden the UK warehouse address in Member Center as a short-term measure. We apologize for any inconvenience caused. For inquiries, you may contact one of our Customer Service Representatives via our website or send us an email.

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【Service Announcement】Relocation of Thai Warehouse

Our Thai warehouse has been officially opened and in operation from today. All parcels addressed to the previous location of our warehouse in Latkrabang will be delivered to the new location. To avoid any delivery delay or parcel loss, please update your Thai shipping address on shopping sites you used as soon as possible. The last day of receiving parcels of our previous warehouse will be on June 30th, 2020.

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【Service Announcement】US Warehouse Bans Protective Equipment Export

From now on, our US warehouse will not export any protective equipment, including face masks, respirator filters/cartridges, medical gloves and gowns, etc. Please do NOT purchase and send the prohibited items. If you have already placed an order of the above-mentioned goods in US, please contact with your seller immediately for the cancellation of orders, parcel return services or refund.

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【Service Announcement】Korea Warehouse: Items Reject List Updated

Starting from today, Korea warehouse refuses to receive parcels sold in supermarkets, such as Homeplus and emart, with neither a tracking number nor box packaging. In addition to the above-mentioned types of parcel, our Korea warehouse ONLY receives and signs parcels delivered by courier and rejects any parcels sent by other delivery methods, such as delivering parcels by your friend, family member or in person. Please note that the tracking number on parcels should be provided by your courier. Thank you for your time and attention.

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