
Taobao and Tmall are treasure troves of amazing deals, offering everything from clothing, accessories, and electronics to homeware goods. However, some stores and products, like official CHIIKAWA merch, popular cosmetics, or items from Tmall Supermarket, don’t ship directly to Hong Kong. That’s where we come in!
With this step-by-step shopping guide, we’ll show you how to browse, purchase, and—most importantly—use Buy&Ship to ship your Taobao and Tmall finds to our China warehouse and straight to your doorstep!
Table of Contents
→I. Must-buy in Taobao
→II. Taobao Shopping & Shipping Tutorial
I. Must-buy in Taobao

1. Major Taobao Sales Events
Taobao hosts several massive sales events throughout the year, Keep an eye on these events to snag the best bargains!
3.8 Weeks (UPCOMING‼️): From Feb 28 to Mar 8, enjoy cross-store savings and more unrevealed surprises!
11.11 Singles’ Day: The largest shopping event of the year on November 11, featuring unbeatable deals.
6.18 Sales: A major mid-year event comparable to Singles’ Day, with huge discounts and coupons.

2. Collectibles
Tmall’s official stores offer exclusive Shin-chan and Kuromi figures from TOPTOY, the hottest Labubu blind boxes, and Chiikawa merchandise. Taobao adds even more variety, all at amazing prices!

3. Cosmetics
Taobao gives you access to top Chinese brands like Chando and Flower Knows. Enjoy authentic and exclusive deals on popular items such as Florasis’s intricate floral-engraved lipsticks and Perfect Diary’s stunning eyeshadow palettes!

4. Fashion
Shopping for fashion on Taobao offers a vast selection of trendy items from popular Chinese brands like Anta, Li-Ning, and Peacebird, which have super competitive prices!

5. Home Essentials
Taobao offers a wide range of stylish and affordable options perfect for Australian homes like multifunctional storage units and sleek coffee tables from brand such as Songmics, which are super affordable and unique to enhance your living space!
II. Taobao Shopping & Shipping Tutorial

Step 1
Go to Buy&Ship website to log in or register as a member.
Step 2
Visit Taobao (make sure it is mainland China region!), and register as a member with the button in the red square.


Step 3
These pages can be also translated to English at the top right of the page. Fill in the required details during registration on Taobao and verify via SMS.
💡Tips: You can also use Google Translate or Chrome’s Translate Extension to make the process easier.
Step 4
Search for items on Taobao using simplified Chinese for better results (e.g., “dress – 连衣裙”). Use filters like sales, reviews, and price to refine your search:
- Comprehensive Sorting: Combines factors like popularity, sales, and reviews.
- Popularity: Based on page views.
- Sales Volume: Ranks by total sales.
- Reputation: Based on customer reviews and ratings.
- Price: Sorts by cost, low to high or high to low.


Step 5
Select your desired items and check the grey numbers next to prices for recent transactions.
🔥 Free shipping usually applies within China, so you can ship to Buyandship’s China warehouse for free!
Step 6
Use Chrome Translate to understand details like price, size, and color. Choose “Buy Now” or add items to your cart to continue shopping.


Step 7
Always check reviews before purchasing. Look at customer photos in the “Pictures” section for a better idea of the item’s quality and appearance.
Step 8
At checkout, set the delivery address to Buyandship’s China warehouse:
- Choose “中国大陆” (Mailand China) as the region.
- Choose >> 广东省 >> 深圳市 >> 宝安区 >> 福永街道 (in English: >> Guangdong Province >> Shenzhen City>> Bao’an District >> Fuyong Subdistrict)
- For full address and contact, go to “Overseas Warehouse Address” on your Buy&Ship member centre and view the information about our China warehouse.


Step 9
Scroll down to review your order, and press the orange button to proceed to payment!
Step 10
After you’ve received a tracking number by Taobao, please go to “Parcel Management” at Buyandship and declare your parcel!
💡Click to learn more about Buy&Ship’s Parcel Forwarding Process
