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Notices

Service Suspension of Hunghom Square Redemption Centre (Franchised)

02/10/2024

Due to business optimisation, the service of Hunghom Square Buy&Ship Redemption Centre (franchised) will be suspended from 12 October 2024 onwards.

Details are as follows:
1. Effective today, Hunghom Square Redemption Centre will be suspended to be an option as a self-pickup location for Single shipment.
2. Starting from October 7th (MON), Hunghom Square Redemption Centre will be suspended to be an option as a self-pickup location for Bulk shipment.
3. The last date to pick up the parcel will be October 12th (SAT). Any parcels that have not been picked up after October 12th will be returned to the Kwai Fong Marvel Industrial Building Redemption Centre.

Opening Hours of Hunghom Square Redemption Centre:
Monday to Saturday 12 p.m. – 8 p.m. / Closed on Sundays & Public Holidays

If you have selected/will select the above-mentioned redemption centre as a self-pickup location, please beware of the relevant change and pick up your parcel as soon as possible. Overdue parcels will be returned to Kwai Fong Marvel Industrial Building Redemption Centre.

For more information regarding the self-pickup service, please refer to the order ready for pickup email or the section “Buy&Ship Redemption Centres” at the bottom part of “Self-pickup Location”. If you have items that have not been picked up after the last pick up date, please contact us via the live chat on our website to confirm the status of the returned parcel.

We apologise for any inconvenience caused.

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