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Notices

Warehouse & Redemption Centre Service Arrangements in October

30/09/2024

Due to local public holidays in different countries, our warehouses will be closed for a few days in October. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.

Please note that all Buy&Ship Redemption Centres (including franchised redemption centres) will be closed on October 1st (Tue) and October 11th (Fri).

Service arrangements of our warehouses in October are as follows:

WarehouseHoliday Closures
ChinaOct 1st (Tue) – Oct 4th (Fri)
KoreaOct 1st (Tue), Oct 3rd (Thu), Oct 9th (Wed)
AustraliaOct 7th (Mon)
TaiwanOct 10th (Thu)
ThailandOct 13th (Sun), Oct 14th (Mon), Oct 23rd (Wed)
CanadaOct 14th (Mon)
USOct 14th (Mon)
JapanOct 14th (Mon)

For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.

If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.

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